PRIVACY POLICY

YOUR INFORMATION COLLECTED BY SHOPOREVA.COM

We appreciate the trust you place in shoporeva.com That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

With an objective to provide our customers with the best possible services, our policies will be governed by this and going further the privacy policy would be updated on a regular basis to reflect the same. We would request you to please review this policy periodically, to be aware of any changes. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

• com collects some basic Information which you provide us like your Name, Contact Number, Email, IP Address, Delivery Address & Payment Mode.
• For Betterment of Customer Experience, we collect your above-mentioned information when you visit our e-store (website), use our App or contact us by any other mean. We may combine any and all of this information to help create better products, services, and consumer experiences
• You would be receiving offers and mailers from us, in case you do not wish to receive, you can choose to unsubscribe from the same.

UTILIZATION OF YOUR INFORMATION YOU PROVIDE ON SHOPOREVA.COM

• Delivering you the products and services you ordered on Shoporeva.com
• Fulfilling and processing your order, corresponding with you, fulfilling your transaction requests
• Get in touch with you via different tools like surveys to get clear idea about your opinion
• Providing Information to you about us and our marketing partners’ products and services
• We may combine any and all of your information to help create better products, services, and consumer experiences
• Help us run our e store (website) and services.

UTILIZATION OF YOUR DEMOGRAPHIC & PROFILE INFORMATION

• We use personal information to provide the services you request. The information given by you will be used to provide you with the services offered on our website.
• We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect fees owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions and as otherwise described to you at the time of collection.
• In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our user’s activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
• We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in–and to display content according to your preferences.

WE MAY SHARE YOUR INFORMATION (HOW, WHEN AND WITH WHOM)

• With our most trusted & carefully selected partners so that they can send you offers, promotions, or ads about their products and services we think you may be interested in
• With other companies we hire to help us to provide you services wherein we may share your name, address, mobile number and email address for optimum services
• As part of amalgamation, takeover, assignment, innovation of the brand or business to another company
• To help us prevent fraud or information security breach
• When required by law or government authorities

PROTECTING YOUR INFORMATION

Shoporeva.com has state of art security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. We will Endeavour to safeguard the confidentiality of your personal information; transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

• We respect your personal information and take appropriate steps to safeguard it from loss, destruction, misuse, unauthorized access or alteration
• We seek to ensure compliance with the requirements of the prevailing laws to ensure the protection and preservation of personal information
• We have a number of physical, electronic, and procedural safeguards/measures in place to actively protect the confidentiality, security, and integrity of your personal information
• We have managerial, technical, operational and physical security control measures for protecting your personal information
• Where appropriate, these steps can include technical measures including but not limited to firewalls, prevention systems and encryption

YOUR CONSENT

By using or continuing to use our website/services you agree that:

• We use your personal information (including your sensitive personal data or information) in accordance with this Policy
• You have given the consent freely and voluntarily and agree to this Policy
• You consented us for collecting, storing, processing, transferring and sharing your personal information with third parties or service providers for the purposes as set out in this Policy
• We may also be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences
• You consent to disclose your personal information, if so required, under applicable laws

 RIGHT OF CORRECTION, MODIFICATION AND ERASURE

• It is important that the information that we hold about you is accurate and current. Please keep us informed if your personal information changes during your association with us. This will help us to serve you better.
• In case you wish to change any personal information available with us, you may contact with our support team.

 COOKIES MANAGEMENT

 A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Shoporeva.com. places both permanent and temporary cookies in your computer’s hard drive. Shoporeva.com’s cookies do not contain any of your personally identifiable information.

 Shoporeva.com uses cookies for various reasons such as :

• To serve you with relevant advertising.
• To learn more about the way you interact with Shoporeva.com’s content
• Help us improve your experience when visiting our website
• To remember your preferences
• To identify errors and resolve them
• To analyse how well our websites is performing

CAN YOU CONTROL COOKIES?

Yes, you can control cookies. You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our site or services from working properly. You can also set your browser to delete cookies every time you finish browsing

PROCESSING AND RETENTION OF YOUR INFORMATION

As a general rule, we store your data for only as long as it is needed to complete the purpose for which it was collected or as required by law. However, we may need to store your data for longer period to honor your future service requests and to comply with legal or other obligations

EXTERNAL LINKS

Our site links to other websites that may collect personally identifiable information about you.Shoporeva.com is not responsible for the privacy practices or the content of those linked websites.

PRODUCTS, SERVICES & ACCESSORIES CONFIRMATION

Shoporeva.com recommends as a policy on receipt of product, to check and confirm the contents while accepting the delivery. If you find any discrepancies, it must be brought to our notice, after which no further queries would be entertained. Kindly email us on customersupport@shoporeva.com or alternatively call on 1800 120 4445

WARRANTY & AFTER SALES SERVICE

For all products purchased from Shoporeva.com, warranty and service shall be provided by company’s authorized service providers/stockiest from your respective area/territory in Gujarat.

We believe in providing our customer with the best and request you to kindly revert to us for any service-related issues. The same would be followed up with the respective service provider /stockiest and we will ensure the service be made available to you as per the policies of company.

DISCLAIMERS OF WARRANTY & PRODUCT LIABILITY

Actual dimensions and colors may differ from the images shown on our website.

INFORMATION LIABILITY

Shoporeva.com nor any of its sources would be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Information on the Shoporeva.com web site may not be reproduced, copied, or altered without the express written consent of Shoporeva.com and its affiliates.

MODIFICATIONS OF TERMS OF POLICY

We reserve the right to update, change, alter or modify this Policy, from time to time, without any prior notification to you. Such change shall come into effect from the date of such update, change, alteration or modification

TERMINATION

Shoporeva.com may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Shoporeva.com and its third-party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Shoporeva.com and its third party providers, as applicable

NO RESALE OR SERVICE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the service on shoporeva.com

ANY QUERIES?

Feel free to contact us on customersupport@oreva.com or call us on 1800 120 4445 in case you have any query on our privacy policy statement.